
State Farm® Insurance Agent Mitch Ratzlaff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Severns
October 10, 2025
"The staff here at Mitch Ratzlaff - State Farm Insurance office staff are always polite and work hard to solve any issues that I have had. Kudos to MaryAnn Beltz the information she was able to provide on Medicare insuance was invaluable. Kind regards Dan"
Courtneyzki
October 10, 2025
"Love working with Mitch and his entire team there! They are always cheerful on the phone and super helpful. I appreciate being able to talk to a real person whenever I’ve called and don’t have to struggle with a robotic phone tree you get with almost every other company these days."
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you enjoy working with Mitch and the team. We're glad to know that our personal touch and cheerful service have made a positive impact. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
Tara Moore
October 9, 2025
"Writing for my a review on behalf of my grandma Janice. My grandpa recently passed away and she has helped my grandma navigate changes with insurance and felt that MaryAnn was genuine, kind and caring. Thank you for making her feel cared for and heard MaryAnn."
"Thank you, Tara, for sharing your grandmother Janice's experience with us. We're deeply sorry for your family's loss and are grateful to hear that MaryAnn was able to provide the support and care needed during this difficult time. It's important to us that our clients feel heard and cared for, and your feedback reaffirms our commitment to this. Please extend our warm regards to your grandma."
Zackary Hill
October 8, 2025
"Mary-Anne and her team are awesome! Quick, easy and comprehensive about all the information I needed. Thank you for your service!"
"Thank you, Zackary, for sharing your positive experience with Mary-Anne and her team. It's great to hear that you found the service quick, easy, and comprehensive. Your feedback is truly appreciated and motivates us to continue providing excellent service."
Arielle Riffe
October 6, 2025
"I contacted them about a small business insurance quote that had a quick timeline. They were professional, knowledgeable, and able to get my new insurance policy (with a great price!) set up within a day. Crysta was extremely friendly and helpful. I am very thankful I was referred to them and will certainly be recommending their services."
"What a pleasure to read about your experience Arielle. Thank you for taking the time to leave a review and to tell others about your experience here in our office. We look forward to serving you! "
Joy Train
October 3, 2025
"Always very helpful. Response quickly. Very friendly. Answers any questions or fixes problems quickly."
"Its our pleasure to serve you Joy! Thank you for trusting us with your insurance needs."
Lily Gimby
October 2, 2025
"Darci walked me through the process of my accident when I side swiped a car in the parking lot 🤦🏽♀️ Called to check in on me and if I needed anything or wanted to file a claim. She lead me through options and understanding the claims process vs if it was a collision. I’m so grateful for their expertise and support!"
"Lily, thank you for your loyalty to the Mitch Ratzlaff State Farm Insurance Agency! We're so grateful to have you as a customer. We truly appreciate your recognition of our team and your recommendation of our services to others!"
Alexandra Vergun
October 1, 2025
"Always friendly and feels like a good neighbor! Carried my car & renters insurance for 40yrs!"
"Thank you, Alexandra, for the review and for trusting us with your insurance needs! We love helping people with their car and renters insurance and other kinds of coverage too. Thanks again! "
cynthia Ross
September 30, 2025
"Office staff is so friendly helpful. Thank you."
"Thank you, Cynthia, for your kind words and perfect rating. It's wonderful to hear that our office staff made a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Kelli Swanson Jaecks
September 30, 2025
"I just switched my insurance for better rates at Mitch Ratzlafs’ office. I am very impressed by his professionalism and the friendliness and attentiveness of his staff! Especially Darcy and MaryAnn, who helped me with all the details of new auto insurance! Big shout out to Jeff Witt as well!"
"Thank you so much for sharing your experience. It's wonderful to hear that you found our team professional, friendly, and attentive. Darcy, MaryAnn, and Jeff will be delighted to know they made a positive impact during your transition to our office. We're glad to have you with us and look forward to continuing to meet your insurance needs."
Stephany Kiel
September 26, 2025
"Very friendly. Fast service."
"Thank you Stephany for your business and for taking the time to leave a review. We appreciate you! "
Misty Osterberg
September 25, 2025
"Jessie was wonderful, and a pleasure to work with. I would recommend him to all my friends and family!"
"Thank you, Misty, for telling others about Jesse and our office! We aim to please and we appreciate you! Also, we think Jesse is pretty great too."
Rachelle Isham
September 25, 2025
"My agent Jeff was a pleasure to work with! We spent a couple of hours working on all my policies and he explained everything to me."
"Thank you, Rachelle, for doing business with us and for taking time out of your schedule to inform others of your positive experience with Jeff and our office! "
Mischelle Endsley
September 25, 2025
"Excellent customer service. They are a great and caring team."
"Hi Mischelle. Thank you for those kind words. Our goal is to be known as a caring group of professionals. So thank you for helping us know that we are making the grade. We appreciate you! "
Marie McClanahan
September 17, 2025
"I called to change my address with State Farm in order to receive a declaration page listing my new apartment number. It was very short notice from me; yet, Chantelle Griffin (Mitch Ratzlaff-State Farm Insurance) created my document for pickup at her office (at my choice). Chantelle offered warm, friendly and businesslike service (indicative of the ongoing good service I have always received from this office and its personnel.) Thank you."
"Thank you for your review Marie and the kind words you’ve shared about our team. We are thrilled to help you with your insurance and appreciate you! "
vicky phillips
September 16, 2025
"The entire staff has always been courteous, friendly and knowledgeable. My issues and questions are addressed and resolved in a timely manner. They have always helped me to obtain the right coverage and advised on cost saving discount programs."
"Thank you, Vicky, for sharing your positive experience with our team. It's wonderful to hear that our staff has been courteous, friendly, and knowledgeable in addressing your needs. We're glad to have been able to assist you in finding the right coverage and advising on cost-saving opportunities. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Shelly
August 28, 2025
"Great insurance rate! I’m happy with this office!"
"Thank you, Shelly, for sharing your positive experience with us! It's wonderful to hear that you're happy with the insurance rate and our office. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Amy Elker
August 27, 2025
"Trisha Sass with Mitch Ratzlaff's State Farm Agency was very helpful and quick to respond to sending me a copy of my insurance card. Thank you for such great service!"
"Thank you so much, Amy! We’re glad to hear Trisha provided quick and helpful service when sending your insurance card. We’re proud to have her on the Mitch Ratzlaff State Farm team, and we truly appreciate your kind words!"
Jill Sorensen
August 26, 2025
"Recently transitioned to Mitch Ratzlaff State Farm office. Very impressed by the personal service that has occurred since moving policies. Shout out to Trisha, who called to check in on me and to make sure I had all of my questions answered! I was feeling a bit anxious and the staff there were more than willing to help me through this process. Thank you to Jeff for answering my many questions with great clarity!"
"Thank you, Jill, for sharing your experience with our office. It's wonderful to hear that Trisha and Jeff were able to provide the support and clarity you needed during your transition. We're committed to offering personal service and ensuring all your questions are addressed. Your feedback is greatly appreciated, and we're glad to have you with us."
Wendy Boyack
August 25, 2025
"Had a great experience with company. Trisha was a great help. It was great to get better coverage and save money! Highly recommend!"
"Thank you, Wendy, for sharing your positive experience! It's wonderful to hear that Trisha was able to assist you effectively and help you find better coverage while saving money. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please let us know."
Norm Baxter
August 24, 2025
"Our organization needed to make changes to our Liability insurance, and I was ably assisted by Mary Ann Beltz at the Mitch Ratzlaff State Farm Insurance Agency. Ms. Beltz is professional, courteous, and did an excellent job of updating our insurance. It was a pleasure working with her to meet our insurance needs."
"We greatly appreciate your kind words, Norm! It’s great to hear Mary Ann provided such professional and attentive service while updating your liability coverage. We’re proud to have her on our team and are happy she made your experience a positive one. "
Steve Cyrus
August 19, 2025
"State Farm was well represented by Jesse Bracht. We worked through all the details on both my home and auto policies, including comparisons with my existing insurer. At State Farm I received better coverage at a reduced price, which was very satisfying. Many of my friends and family are covered by State Farm and recommended that I check into the company, and I'm glad that I did."
"We really value your feedback, Steve! It’s wonderful to know Jesse guided you through the details of both your home and auto policies, showing the comparisons and helping you land better coverage at a lower price. We’re especially grateful that friends and family recommended us — and even happier you found the experience so satisfying with Mitch Ratzlaff’s State Farm team."
Rachel Duncan
August 18, 2025
"Just switched my home & car insurance back to State Farm and had a wonderful experience, from a warm welcome by the receptionist (Darci) to a smooth and easy paperwork transition with Jeff in customer service! So glad I made this change—I got more value on my policies for a better price."
"Thank you so much, Rachel, for sharing your wonderful experience! We’re thrilled to hear that Darci’s warm welcome and Jeff’s support made your transition back to State Farm smooth and easy. It’s great to know you found more value in your policies at a better price. That’s exactly what we strive for. On behalf of Mitch Ratzlaff - State Farm, we’re always here to make insurance simple and worthwhile for you."
Dani Potter
August 16, 2025
"Shoutout to Darci and Jeff for helping my grandparents get settled with their insurance needs! They were nervous to get everything worked out and switched over- and not only was it smooth and calm, they saved them a bunch of money! Thank you for all the care shown at this office- we really appreciate it!"
"We really appreciate your shoutout, Dani! It’s wonderful to know that Darci and Jeff helped your grandparents feel comfortable and cared for throughout the process — and we’re thrilled they were able to find savings too. Thank you for trusting Mitch Ratzlaff - State Farm; we’re here anytime your family needs us."
alexa short
August 11, 2025
"Working with their State Farm team is always transparent, easy and quick! I always expect to hear back from them when I reach out with my questions! Prices are always reasonable as well!"
"Thank you so much, Alexa, for your thoughtful review! We’re delighted to know that our team’s transparency, quick responses, and reasonable pricing have made your experiences with us so positive. At Mitch Ratzlaff - State Farm, providing clear, dependable service is always our priority."