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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norm Baxter

August 24, 2025

5  out of  5
rating by Norm Baxter
"Our organization needed to make changes to our Liability insurance, and I was ably assisted by Mary Ann Beltz at the Mitch Ratzlaff State Farm Insurance Agency. Ms. Beltz is professional, courteous, and did an excellent job of updating our insurance. It was a pleasure working with her to meet our insurance needs."
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Steve Cyrus

August 19, 2025

5  out of  5
rating by Steve Cyrus
"State Farm was well represented by Jesse Bracht. We worked through all the details on both my home and auto policies, including comparisons with my existing insurer. At State Farm I received better coverage at a reduced price, which was very satisfying. Many of my friends and family are covered by State Farm and recommended that I check into the company, and I'm glad that I did."
We responded:
"We really value your feedback, Steve! It’s wonderful to know Jesse guided you through the details of both your home and auto policies, showing the comparisons and helping you land better coverage at a lower price. We’re especially grateful that friends and family recommended us — and even happier you found the experience so satisfying with Mitch Ratzlaff’s State Farm team."
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Rachel Duncan

August 18, 2025

5  out of  5
rating by Rachel Duncan
"Just switched my home & car insurance back to State Farm and had a wonderful experience, from a warm welcome by the receptionist (Darci) to a smooth and easy paperwork transition with Jeff in customer service! So glad I made this change—I got more value on my policies for a better price."
We responded:
"Thank you so much, Rachel, for sharing your wonderful experience! We’re thrilled to hear that Darci’s warm welcome and Jeff’s support made your transition back to State Farm smooth and easy. It’s great to know you found more value in your policies at a better price. That’s exactly what we strive for. On behalf of Mitch Ratzlaff - State Farm, we’re always here to make insurance simple and worthwhile for you."
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Dani Potter

August 16, 2025

5  out of  5
rating by Dani Potter
"Shoutout to Darci and Jeff for helping my grandparents get settled with their insurance needs! They were nervous to get everything worked out and switched over- and not only was it smooth and calm, they saved them a bunch of money! Thank you for all the care shown at this office- we really appreciate it!"
We responded:
"We really appreciate your shoutout, Dani! It’s wonderful to know that Darci and Jeff helped your grandparents feel comfortable and cared for throughout the process — and we’re thrilled they were able to find savings too. Thank you for trusting Mitch Ratzlaff - State Farm; we’re here anytime your family needs us."
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alexa short

August 11, 2025

5  out of  5
rating by alexa short
"Working with their State Farm team is always transparent, easy and quick! I always expect to hear back from them when I reach out with my questions! Prices are always reasonable as well!"
We responded:
"Thank you so much, Alexa, for your thoughtful review! We’re delighted to know that our team’s transparency, quick responses, and reasonable pricing have made your experiences with us so positive. At Mitch Ratzlaff - State Farm, providing clear, dependable service is always our priority."
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Haley Hass

August 11, 2025

5  out of  5
rating by Haley Hass
"The agent I worked with, Jesse Bracht, did an amazing job helping me understand everything and he went above and beyond to get me the best deals. He saved me a lot of money by making the switch; I highly recommend working with him!"
We responded:
"Thank you for sharing your experience with Jesse. It's wonderful to hear that he was able to help you understand everything clearly and secure the best deals. We're delighted that the switch resulted in significant savings for you. Your recommendation means a lot to us, and we're grateful for your trust in our services."
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Marissa Morales

August 5, 2025

5  out of  5
rating by Marissa Morales
"Jesse helped out a lot with our transition from our previous auto insurance company to State Farm! We got the best of the best and saved money! We’re thankful that we got so much help! 😊"
We responded:
"Thank you for leaving a review Marissa! Welcome to our family of valued customers. We look forward to serving you! "
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Denise Foreman

July 29, 2025

5  out of  5
rating by Denise Foreman
"Thanks to Jesse Bracht at State Farm. We recently made the switch and thanks to Jesse the process couldn’t have been easier or more rewarding. He helped us save a significant amount of money on our insurance, and his customer service was outstanding from start to finish. Jesse took the time to explain everything clearly, answer all our questions and made sure we got the best coverage for our needs. If you’re thinking about switching insurance providers, we highly recommend talking to Jesse. You won’t regret it."
We responded:
"Thank you Denise for taking the time to tell others about your positive experience at our office and with Jesse. We think he’s pretty great too! We love to help people remove the mystery from their insurance policies so they know what they have and feel confident that they are neither over nor under insured. Thank you for trusting us with your insurance needs, and we look forward to serving you in the future! "
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Sherri Sherri

July 26, 2025

5  out of  5
rating by Sherri Sherri
"I Want to Thank Chantelle for all her help and patience... We were looking for insurance in town and less expense, I contacted Statefarm and Chantelle helped me with finding the right insurance for our needs.. Chantelle, was very patience with me with all my multiple Questions she also responded back very quickly when I left messages.  Chantelle is very knowledgeable and understood what we needed and did not push .  She also quoted us better coverage and we save money ... We would recommend Statefarm of Dallas Sherri G"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Chantelle was able to assist you effectively and provide the support you needed. We're delighted that you found the right coverage and even saved money in the process. Your recommendation means a lot, and we're grateful for your trust in our team."
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Gary Sternberg

July 17, 2025

5  out of  5
rating by Gary Sternberg
"Just had my accounts transferred to this agency and had my first conversation with them. Spoke with Tricia... she was wonderful, friendly, and knew her stuff. It's a larger than typical agency for State Farm. I rarely have any issues with the carrier and have a ton of insurance experience, so it's uncommon that I'd need to speak with them. However, knowing what I know about the industry, I feel comfortable with these folks at this point. And that takes a bit!"
We responded:
"Thank you for the five star review Gary, and welcome to our agency! We are thrilled to have you as a customer and look forward to serving you! "
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Geri Greeno

July 15, 2025

5  out of  5
rating by Geri Greeno
"The team that put together my quote and helped me switch companies was fantastic. I am looking forward to continuing my coverage with State Farm."
We responded:
"Thank you, Geri, for sharing your positive experience with us. We're delighted to hear that our team was able to assist you smoothly in switching companies and that you're pleased with your quote. We look forward to continuing to provide you with excellent service and support for your insurance needs. "
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Carol Widmer

July 7, 2025

5  out of  5
rating by Carol Widmer
"Trisha was very helpful over the phone. Thanks!"
We responded:
"Hi Carol! We sure appreciate hearing your positive feedback, and even more, we appreciate that you have chosen us to provide your insurance. "
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Neil Bell

July 6, 2025

5  out of  5
rating by Neil Bell
"Crysta helped me with a liability policy for an event that was not even in Oregon: it was in British Columbia. No problems whatsoever, it was done quickly and professionally and I’m grateful for such terrific service. Thanks!"
We responded:
"Thank you, Neil, for sharing your experience with us. Providing quick and professional service is our priority, and we're glad to know you felt well taken care of. Your feedback is greatly appreciated!"
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Lady J

July 2, 2025

5  out of  5
rating by Lady J
"I've been a customer of State Farm and the Ratzlaff family nearly 50 years and they have always taken care of us, home and auto. Life happens and I've had to navigate some tough situations. There was the uninsured driver that t-boned my car in an icy parking lot. Baseballs and windshields do not go together. And never, ever pass a snow plow or a sander unless you enjoy spinning 180 degrees across lanes of on-coming traffic. Through it all State Farm has treated me fairly and been easy to work with and quick to respond. Recently we added a car to our policy and Jesse was so helpful walking me through the policy options and explaining the numbers. You get what you pay for and my family has always received high-quality service with State Farm."
We responded:
"Thank you so much for sharing your experience with us over the years. It's wonderful to hear that we've been able to support you through various situations and that you've found our service to be fair and responsive. We're glad Jesse could assist you with adding a new car to your policy and explain everything clearly. Your trust and satisfaction mean a lot to us, and we're committed to continuing to provide you with high-quality service. "
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Jann Bracht

July 2, 2025

5  out of  5
rating by Jann Bracht
"Working with State Farm was a great experience, and they made the entire process easy. Jesse was incredibly knowledgeable and patient, answering all questions and ensuring every aspect of the policy was understood. This agency is highly recommended to anyone seeking a trustworthy insurance agency that prioritizes customers."
We responded:
"Thank you, Jann, for your business and for taking the time to leave a review! "
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Tammy Roebke

June 30, 2025

5  out of  5
rating by Tammy Roebke
"We’ve been with this branch of State Farm for many years, they are always helpful. They always go out of their way to help us out."
We responded:
"Thank you for your kind words, Tammy. We enjoy serving you and appreciate you trusting us with your insurance needs. "
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Barbara Wish

June 25, 2025

5  out of  5
rating by Barbara Wish
"We are very happy with our service! Anytime we have questions, they are answered! The staff is always very friendly!"
We responded:
"Thank you, Barbara! We're delighted to hear that you're happy with our service and that your questions are always answered. Our team takes pride in being friendly and helpful, and your feedback means a lot to us. We look forward to continuing to serve you!"
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Anne Craver

June 23, 2025

5  out of  5
rating by Anne Craver
"They are always helpful and very kind."
We responded:
"Thank you Anne! We appreciate your trust and patronage. "
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Korey Alexander

June 19, 2025

5  out of  5
rating by Korey Alexander
"After my old insurance policy went way up, I immediately started reaching out and getting quotes from other insurance companies. I gave Jesse a call and he was able to get me a quote very quickly! Not only was he able to get me a better rate, but his communication, knowledge, and eagerness to help was top- notch! I will be recommending anyone who is trying to find a new insurance company to reach out to Jesse during their search! He made the entire process VERY smooth and I didn’t have to deal with the hassle of contacting my mortgage company to get the new policy into place. Great service all around and I am super happy! Thank you!"
We responded:
"Thank you for taking the time to tell others about your positive experience with our office and with Jesse. He really is a super star! We look forward to serving you and yours, Korey! "
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Jim Klein

June 19, 2025

5  out of  5
rating by Jim Klein
"We have all of our insurance coverage through Mitch's office since moving here in 2013. We really appreciate their customer service. Very friendly, knowledgeable agents and always helpful. Thanks Mitch, Marti and Jim Klein"
We responded:
"Thank you, Jim, for sharing your experience with our office. We're delighted to hear that you've been satisfied with our customer service since 2013. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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DAMHANSEN

June 15, 2025

5  out of  5
rating by DAMHANSEN
"Mitch Ratzlaff State Farm insurance is hands down the best insurance I've ever had, great rates and great Service."
We responded:
"Thank you, thank you, for both the review and for your insurance business. We love serving you! "
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Logan DiBetta

June 13, 2025

5  out of  5
rating by Logan DiBetta
"Just worked with Jesse at State Farm. He was really great to work with and answered all my questions. He was able to save me money with my new policies on top of getting me some additional coverage."
We responded:
"Thank you, Logan, for sharing your experience with Jesse. It's wonderful to hear that he was able to assist you effectively. We appreciate your feedback and are glad to know you had a positive experience with us. Your satisfaction is important, and we're here to help with any future needs. "
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Madison Milligan

June 13, 2025

5  out of  5
rating by Madison Milligan
"Ask for Jesse!!!! The best experience ever!! He helped me so much!!!! Incredible. Thank you!!"
We responded:
"Thank you, Madison, for sharing your experience! It's wonderful to hear that Jesse provided such exceptional service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch assistance. If there's anything else we can do for you, feel free to let us know."
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Bonnie Kost

June 12, 2025

5  out of  5
rating by Bonnie Kost
"Fast, efficient and pleasant. What more could I want"
We responded:
"Thank you, Bonnie, for taking the time to leave a review and for trusting us to meet your insurance needs! "
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Lauren Bracht

June 12, 2025

5  out of  5
rating by Lauren Bracht
"Jesse was extremely thorough throughout the process of getting us signed up for insurance with State Farm! Highly recommend doing business with these folks!"
We responded:
"Thank you for the review Lauren! We appreciate you and look forward to working with you on your insurance policies! "