State Farm® Insurance Agent Mitch Ratzlaff

"Wonderful personnel people. Always will to help. Will always willing to listen."

"Mitch has gone over the top with the accident that I recently had to define who was at fault. I appreciate personalized service from a large company. I've been with them for the last 10+ years. Great office to deal with."

"Mitch, I conferred recently with both Christa and Nikita in your office about some of my various State Farm Insurance coverages. I found both of them to be very helpful and knowledgeable in answering all of my questions...plus they're pleasant and friendly to boot. Thanks for having staff like them!"

"Very poor experience..Go somewhere else."

"It's my insurance so far so good"

"Wanted to provide a recent update to this great office.. This has been our State Farm office for many, many years, first John and now Mitch Ratzlaff. We have always been able to trust and to rely on them. And everyone in the office has been extraordinarily helpful and supportive: Alyssa, Chantelle, Crysta, Darci, Kayla, Trisha, and Rory. And just now, I had the opportunity to work with Nikita, the newest licensed individual there. Nikita went out of her way to research and to resolve an issue for us. Another great experience, as always, with this office. Thank you Nikita. Thank you everyone! Original review from three years ago. Everyone at the State Farm office of Mitch Ratzlaff has been great. They are all supportive, friendly, and effective and we are happy to work with everyone there. In particular, we have recently been working extensively with Crysta during our move to this area. Crysta has been absolutely amazing. She has been so patient and helpful. She has been tremendously helpful in working through all our questions and all the necessary details. Crysta is professional and effective. As important, Crysta is a pleasure to work with. It is always a great experience to handle all of our State Farm business at the Mitch Ratzlaff office with everyone and with Crysta."

"Never purchased renters's insurance before & knew zilch. W/State Farm- it was nothing but an Easy, Friendly, Fantastic Experience. & The thank you card I received from you in the mail afterwards was a very nice surprise 😎 🙏❤️ Thank you so much for caring enough to make the effort to go above and beyond for your customers- Unbelievable!!!"

"Krista at this office is the best! Highly recommend if you have any insurance needs."

"Chantelle Griffin is awesome at her job! Everyone I've talked to here is super kind and personable and they will never try to upsell you. I saved so much money switching to State Farm. They will work with you to save you as much money as possible and it's clear that they value people over money."

"Mitch and his staff are very knowledgeable and helpful!"

"Thank you Trisha for helping with the Drive Safe and Save app."

"Got my car insurance covered with Mitch Ratzlaff and Crysta. They were great to work with and so sweet. Offered me advice on the policy and helped go over everything. Made getting started with them seamless!"

"Easy breezy insurance from Mitch Ratzlaff. He has been taking care of me for years now. Always gives me the best options even if it isn’t him at that time. Love the team and environment they create. Quality people & quality rates."

"Great customer service, SUPER friendly and helped me understand the terms! -Got my car & life insurance all taken care of with Crysta H. -Let me just say, after getting quotes all day from other companies and talking to representatives that just sounded like they didn't care..It was refreshing to talk to Crysta. -She helped make it easy, went over the quote, communicated my concerns, and set me up for success. Thanks Crysta H & Mitch R.!"

"Great experience! Renee and Mitch both explain everything so well. Great to work with!"

"I have known Mitch for many years, and he is an incredibly honest and caring person. He and his State Farm team serve their customers at the highest level. If you are looking for help with your insurance and financial services, you need to talk with Mitch Ratzlaff’s State Farm team!"

"Best customer service!! Not only did we switch our personsl coverage from a company we had been with for over 15 years ( he saved us almost 50%) My salons independent contractors retained malpractice ins thru them! Great rates and great humans!!"

"I called to change my address with State Farm in order to receive a declaration page listing my new apartment number. It was very short notice from me; yet, Chantelle Griffin (Mitch Ratzlaff-State Farm Insurance) created my document for pickup at her office (at my choice). Chantelle offered warm, friendly and businesslike service (indicative of the ongoing good service I have always received from this office and its personnel.) Thank you."

"Excellent customer service. Darcy and Tricia are very helpful and always polite. Been satisfied with Mitch and State Farm for for decades. Very recommended."

"Awesome"

"I moved to Dallas a few years ago and switched to Mitch Ratzlaff as my local State Farm agent. I have been extremely pleased with the service I have received from this agency. The staff is always very friendly and helpful."

"Incredibly helpful and prompt! After requesting a quote during the weekend, and getting it the same day, Kayla reached out to see if there was anything else we needed. I told her we hadn’t decided on a new car yet, but when we did it was a quick text to her and we got a proof of insurance within minutes. Couldn’t be happier!"

"Best service I’ve ever had! Great gals! I won’t ever get another insurance company!"

"I’ve been with State Farm for several years now and I have to say, having Mitch Ratzlaff as my agent and his team is a huge blessing and quite frankly makes ALL the difference. Chantelle walked me through the process of trying to get a lower premium and I’m so grateful for her support and help. They take such good care of me and almost all my entire immediate family members! I would 1000% highly recommend 😊"

"Easy to work with and prompt to return calls when busy!"