State Farm® Insurance Agent Mitch Ratzlaff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Lake
November 13, 2025
5
out of
5
rating by Karen Lake
"Always pleasant and helpful"
Pauly Nomiel
November 10, 2025
5
out of
5
rating by Pauly Nomiel
"As a new customer I received outstanding service. Jeff made the transition to State Farm seamless."
We responded:
" Clever name and succinct review. Thank you, Pauly, for taking time out of your day to tell others about our service and our amazing employee Jeff. We value and appreciate you and look forward to continuing to make things seamless for you. "
Stefani and Chris Chabot
November 7, 2025
5
out of
5
rating by Stefani and Chris Chabot
"Mitch and Team have always gone above and beyond to help us get the coverage that we need and at the best price possible! Whenever we call they are immediately to be of service for any need or question we may have, we cannot recommend them enough!!"
We responded:
"Thank you Stefani and Chris! What a pleasure it is to serve you and to help you with your insurance and financial services needs. Thanks for taking your valuable time to tell others about your experience with our office. "
Delayna Ellis
November 7, 2025
5
out of
5
rating by Delayna Ellis
"Thank you very much,so helpful kind and caring..And my insurance is in my fix income budget Thanks you again Delayna Ellis."
We responded:
"We sure appreciate your kind words and the time you took to let others know about us, Delayna! We do indeed care about you and always strive to treat our customers the way we would want to be treated. "
Ms Mia
November 6, 2025
5
out of
5
rating by Ms Mia
"I have the highest regard for everyone who works in the well oiled super turbo machine of highly intelligent agents at Mitch Ratsloft’s State Farm office. Based in Dallas, OR. It’s what you expect from a small town, genuine warm and sincerely caring folks. Recently in Canada, I had a huge scare. I realized “I wasn’t in Kanas anymore”. Trisha gave me outstanding care. When I would call, everyone who answered knew my case and were incredibly supportive. I have consistently been treated well over the years. Thank you! PS: Vancouver, BC City Police Department, Do not Tolerate thief’s stealing vehicles. Seriously, if you’re caught in a stolen car, they draw weapons no questions asked. ♥️🇨🇦♥️"
We responded:
"Thank you for the kind words Ms Mia and for being a customer. You make it easy to want to deliver good service. And shout out to Vancouver PD! "
Cullie Treichler
November 4, 2025
5
out of
5
rating by Cullie Treichler
"Trisha was friendly, easy to talk to, and professional. With all the digital automation in our world, I greatly appreciate that a human being answered the phone! I had a very positive experience!"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Trisha made such a great impression with her friendliness and professionalism. We understand the importance of personal interaction, and we're glad you appreciated speaking with a real person. Your feedback is greatly valued, and we're pleased to know you had a positive experience. "
Cassidy
October 30, 2025
5
out of
5
rating by Cassidy
"Great to work with! Competitive rates complemented with great customer service!"
We responded:
"Thank you Cassidy! We appreciate you taking the time to inform others of your experience with our office and State Farm. We also appreciate you choosing us to help you with your insurance and financial services needs! "
Chris Talbert
October 23, 2025
5
out of
5
rating by Chris Talbert
"Jeff, and everyone else I've met yet, are very friendly and helpful. So glad we switched to State Farm!"
We responded:
"Thanks for the review, Chris. It’s our pleasure to serve you and reviews like this just make us want to do even better. We’re glad you switched too! "
Bob Wallace
October 23, 2025
5
out of
5
rating by Bob Wallace
"Great people to work with"
We responded:
"Thank you, Bob, for your kind and simple praise! We’re so glad to hear that you found our team at Mitch Ratzlaff State Farm great to work with. Your feedback means a lot to us, and we look forward to continuing to assist you with your insurance needs. "
Dan Severns
October 10, 2025
5
out of
5
rating by Dan Severns
"The staff here at Mitch Ratzlaff - State Farm Insurance office staff are always polite and work hard to solve any issues that I have had. Kudos to MaryAnn Beltz the information she was able to provide on Medicare insuance was invaluable. Kind regards Dan"
We responded:
"Thank you, Dan, for sharing your positive experience with our team. It's wonderful to hear that our staff has been polite and helpful in addressing your needs. MaryAnn will be pleased to know that her assistance with Medicare insurance was valuable to you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Courtneyzki
October 10, 2025
5
out of
5
rating by Courtneyzki
"Love working with Mitch and his entire team there! They are always cheerful on the phone and super helpful. I appreciate being able to talk to a real person whenever I’ve called and don’t have to struggle with a robotic phone tree you get with almost every other company these days."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that you enjoy working with Mitch and the team. We're glad to know that our personal touch and cheerful service have made a positive impact. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
Tara Moore
October 9, 2025
5
out of
5
rating by Tara Moore
"Writing for my a review on behalf of my grandma Janice. My grandpa recently passed away and she has helped my grandma navigate changes with insurance and felt that MaryAnn was genuine, kind and caring. Thank you for making her feel cared for and heard MaryAnn."
We responded:
"Thank you, Tara, for sharing your grandmother Janice's experience with us. We're deeply sorry for your family's loss and are grateful to hear that MaryAnn was able to provide the support and care needed during this difficult time. It's important to us that our clients feel heard and cared for, and your feedback reaffirms our commitment to this. Please extend our warm regards to your grandma."
Zackary Hill
October 8, 2025
5
out of
5
rating by Zackary Hill
"Mary-Anne and her team are awesome! Quick, easy and comprehensive about all the information I needed. Thank you for your service!"
We responded:
"Thank you, Zackary, for sharing your positive experience with Mary-Anne and her team. It's great to hear that you found the service quick, easy, and comprehensive. Your feedback is truly appreciated and motivates us to continue providing excellent service."
Arielle Riffe
October 6, 2025
5
out of
5
rating by Arielle Riffe
"I contacted them about a small business insurance quote that had a quick timeline. They were professional, knowledgeable, and able to get my new insurance policy (with a great price!) set up within a day. Crysta was extremely friendly and helpful. I am very thankful I was referred to them and will certainly be recommending their services."
We responded:
"What a pleasure to read about your experience Arielle. Thank you for taking the time to leave a review and to tell others about your experience here in our office. We look forward to serving you! "
Joy Train
October 3, 2025
5
out of
5
rating by Joy Train
"Always very helpful. Response quickly. Very friendly. Answers any questions or fixes problems quickly."
We responded:
"Its our pleasure to serve you Joy! Thank you for trusting us with your insurance needs."
Lily Gimby
October 2, 2025
5
out of
5
rating by Lily Gimby
"Darci walked me through the process of my accident when I side swiped a car in the parking lot 🤦🏽♀️ Called to check in on me and if I needed anything or wanted to file a claim. She lead me through options and understanding the claims process vs if it was a collision. I’m so grateful for their expertise and support!"
We responded:
"Lily, thank you for your loyalty to the Mitch Ratzlaff State Farm Insurance Agency! We're so grateful to have you as a customer. We truly appreciate your recognition of our team and your recommendation of our services to others!"
Alexandra Vergun
October 1, 2025
5
out of
5
rating by Alexandra Vergun
"Always friendly and feels like a good neighbor! Carried my car & renters insurance for 40yrs!"
We responded:
"Thank you, Alexandra, for the review and for trusting us with your insurance needs! We love helping people with their car and renters insurance and other kinds of coverage too. Thanks again! "
cynthia Ross
September 30, 2025
5
out of
5
rating by cynthia Ross
"Office staff is so friendly helpful. Thank you."
We responded:
"Thank you, Cynthia, for your kind words and perfect rating. It's wonderful to hear that our office staff made a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Kelli Swanson Jaecks
September 30, 2025
5
out of
5
rating by Kelli Swanson Jaecks
"I just switched my insurance for better rates at Mitch Ratzlafs’ office. I am very impressed by his professionalism and the friendliness and attentiveness of his staff! Especially Darcy and MaryAnn, who helped me with all the details of new auto insurance! Big shout out to Jeff Witt as well!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that you found our team professional, friendly, and attentive. Darcy, MaryAnn, and Jeff will be delighted to know they made a positive impact during your transition to our office. We're glad to have you with us and look forward to continuing to meet your insurance needs."
Stephany Kiel
September 26, 2025
5
out of
5
rating by Stephany Kiel
"Very friendly. Fast service."
We responded:
"Thank you Stephany for your business and for taking the time to leave a review. We appreciate you! "
Misty Osterberg
September 25, 2025
5
out of
5
rating by Misty Osterberg
"Jessie was wonderful, and a pleasure to work with. I would recommend him to all my friends and family!"
We responded:
"Thank you, Misty, for telling others about Jesse and our office! We aim to please and we appreciate you! Also, we think Jesse is pretty great too."
Rachelle Isham
September 25, 2025
5
out of
5
rating by Rachelle Isham
"My agent Jeff was a pleasure to work with! We spent a couple of hours working on all my policies and he explained everything to me."
We responded:
"Thank you, Rachelle, for doing business with us and for taking time out of your schedule to inform others of your positive experience with Jeff and our office! "
Mischelle Endsley
September 25, 2025
5
out of
5
rating by Mischelle Endsley
"Excellent customer service. They are a great and caring team."
We responded:
"Hi Mischelle. Thank you for those kind words. Our goal is to be known as a caring group of professionals. So thank you for helping us know that we are making the grade. We appreciate you! "
Marie McClanahan
September 17, 2025
5
out of
5
rating by Marie McClanahan
"I called to change my address with State Farm in order to receive a declaration page listing my new apartment number. It was very short notice from me; yet, Chantelle Griffin (Mitch Ratzlaff-State Farm Insurance) created my document for pickup at her office (at my choice). Chantelle offered warm, friendly and businesslike service (indicative of the ongoing good service I have always received from this office and its personnel.) Thank you."
We responded:
"Thank you for your review Marie and the kind words you’ve shared about our team. We are thrilled to help you with your insurance and appreciate you! "
vicky phillips
September 16, 2025
5
out of
5
rating by vicky phillips
"The entire staff has always been courteous, friendly and knowledgeable. My issues and questions are addressed and resolved in a timely manner. They have always helped me to obtain the right coverage and advised on cost saving discount programs."
We responded:
"Thank you, Vicky, for sharing your positive experience with our team. It's wonderful to hear that our staff has been courteous, friendly, and knowledgeable in addressing your needs. We're glad to have been able to assist you in finding the right coverage and advising on cost-saving opportunities. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "