State Farm® Insurance Agent Mitch Ratzlaff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marisol
July 3, 2026
"Great customer service. Very helpful and friendly when I do call in to speak with someone."
Matthew Dindinger
July 2, 2026
"Jesse was awesome in helping my wife and I set up our insurance policies. He took the time to understand our circumstances and gave us the best options for our needs. The whole process was easy and straightforward with his help."
Charlie Bogner
July 1, 2026
"Very nice people at this office.They have been super helpful every time I ve needed anything."
Chelsey Remington
June 30, 2026
"I have had multiple commercial coverages with the Mitch Ratzlaff Agency and every interaction with the staff has been pleasant and efficient. Darci always makes me feel prioritized even when she has multiple projects that need attention. Having owned several businesses I would say that the customer service at this office is top notch and have recommended multiple friends and family to contact Darci for their insurance needs.
Caleb Remington
President- JM Ventures NW, LLC"
Amber McMullin
June 30, 2026
"Mitch and Kelleigh Ratzlaff and staff have always been helpful, kind, and prompt in their services."
Kelly Lambert
June 29, 2026
"Trisha did a great job helping me sort out our payment and change our scheduled automatic payments for a date that works for us. Thank you so much!!"
Sarrah McMaster
June 19, 2026
"We have been customers for years. Always responsive, friendly & professional. As an added bonus, they are very philanthropic within the community!"
Guy Eckley
June 19, 2026
"Very pleasant to work with. They make the process easy."
Val Daberkow
June 18, 2026
"Always helpful and my situation was taken care of quickly this time!"
Sherri Morehouse
June 17, 2026
"It is so refreshing to have an actual human to engage when needing support on our insurance home, auto, and RV insurance. I have received very speedy responses from Mitch and his team and also saved significant money from my prior insurance. I highly recommend!"
Cecilia Chavez Carrillo
June 16, 2026
"I have been with Mitch for over 20 years, staff and Mitch are always very helpful, friendly and answer any questions that are needed."
Dean Sigler
June 11, 2026
"Stare Farm's rates are excellent compared to those for other companies. Sierrah and Trisha are helpful and enthusiastic. I am happy, overall, with Mitch and his team."
Bianca Church
June 10, 2026
"Wonderful customer service! Fast response ."
Gayle Jolliffe
June 9, 2026
"We love working with Mitch and his Staff! They're quick, courteous and always there for us when needed! We're so very happy we switched to Mitch Ratzlaff over 20 years ago!"
"Thank you, Gayle, for sharing such a wonderful review! It's fantastic to hear that you have been happy with our service for over 20 years. We truly appreciate your trust and loyalty. Our team is always here to assist you whenever you need us."
Patricia Bjorkquist
June 8, 2026
"I am new to Mitch's office and had a billing problem that Kelleigh and Sierra took care of with speed and efficiency, leaving me feeling I'd be in good hands if I ever needed to use some of this insurance I've bought! I see why they have a 5-star review average from 260 individuals! Add mine:)."
"Thank you, Patricia, for sharing your experience with us. It's wonderful to hear that Kelleigh and Sierra were able to assist you promptly and efficiently with your billing issue. We're delighted to know you feel confident in the service you receive at our office. Your feedback and 5-star rating mean a lot to us, and we're grateful to have you as part of our community."
bradly king
June 8, 2026
"Kind, professional, able to correct and change policies without problems or delays"
"Thank you, Bradly, for sharing your experience. It's wonderful to hear that you found the service kind and professional. Ensuring that policy changes are handled smoothly and without delays is a priority, and your feedback is greatly appreciated. If there's anything else you need, feel free to reach out."
Damian H
June 3, 2026
"Very nice and helpful. Ty"
"Thank you, Damian, for your kind words and perfect rating. It's wonderful to hear that you found the service helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Mike Hopper
June 3, 2026
"Darci took the initiative to make multiple calls to not only coordinate the roadside assistance that we needed but also made sure that I was refunded for a mistaken credit card check. This type of customer service makes for life-long customers."
"Thank you, Mike. We think Darci is amazing too, but it’s always appreciated when others also see her caring service and take the time to mention it here. We appreciate you! "
Glenn Ryan
June 2, 2026
"Staff was knowledgeable, proficient, and professional. I would highly recommend this office to family and friends."
"Thank you Glenn! We sure appreciate you and your family choosing our office to meet your insurance needs! "
Kelly Beard
June 2, 2026
"Great customer service!"
"Great customer service for a great customer! Thank you, Kelly, for leaving a review and telling others of your positive experience with our office. We appreciate you! "
Jolen Stapleton
May 29, 2026
"Quick and super nice"
"We aim to make a positive difference in the life of each person we are fortunate enough to interact with each day. I am thankful for my team and that this attitude of service shows to our customers. Thank you, Jolen, for taking time out of your day to tell others about the service you’ve received from my team of professionals. We are thankful for you! "
Lilly McKenzie
May 29, 2026
"They were really nice and thoughtful and really tired to help me with everything. They are very very nice!"
"The manner in which you described my team is also thoughtful and kind. Thank you, Lilly, for your generosity of time in telling others about your experience with my smiling team. We enjoy serving you and look forward to many more years of doing so. All the best to you!
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Bruce Fletcher
May 29, 2026
"The people at this agency are helpful and knowledgeable."
"Thank you, Bruce, for leaving your impressions of our agency here for others to see. We appreciate the trust you’ve placed in me and my team and our policyholder-owned company. Looking forward to continuing to serve you! "
Debra Wallace
May 27, 2026
"They are very helpful and friendly!"
"Thank you, Debra, for your kind words and perfect rating. It's wonderful to hear that you found our team helpful and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
rita risley
May 19, 2026
"Super some, Affordable and immediate. I’m a happy girl. These guys are phenomenal!!"
"Thank you, Rita, for sharing your wonderful feedback! It's fantastic to hear that you found our services affordable and immediate. We're delighted to know you're happy with your experience. Your kind words about our team mean a lot to us."