State Farm® Insurance Agent Mitch Ratzlaff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erica Craiger
August 19, 2026
"I could not be happier with State Farm. I know that I can always reach out if I have questions or concerns about my policy and they will be very prompt with responding. Jeff is amazing, very helpful and explains everything thoroughly in a way that makes sense."
Jim Johnson
August 18, 2026
"Jeff was pleasant to work with. He listened to me and formed a course of action, explaining everything. I'm very satisfied with the service received."
Tyler Logsdon
August 18, 2026
"Dawn was very helpful in getting me good rates. Made the process very easy. When I ran into a problem with the app I texted Dawn. She was out but her co worker Kelleigh was quick to respond and solve the issue. Very helpful team"
"Thank you, Tyler, for sharing your positive experience with us. It's wonderful to hear that Dawn was able to assist you in securing good rates and making the process seamless. We're also glad that Kelleigh could step in promptly to resolve the app issue. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated."
Yuki Fox
August 17, 2026
"Always great whenever I have to work with this agent, everything always goes quick, easy and simple!"
"Thank you for sharing your positive experience with our agency. It's wonderful to hear that working with us has been quick, easy, and simple for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
P Whitney
August 17, 2026
"Great help"
"Thank you for your feedback! We're delighted to hear that you found our assistance helpful. Providing excellent service is our top priority, and your positive experience is a testament to our team's dedication. If you have any further questions or need assistance, feel free to reach out. Your support is greatly appreciated!"
Linda McClean
August 17, 2026
"My husband, Dan and I have always been impressed with Mitch and his team at State Farm. They are the best!!!"
"Thank you, Linda, for sharing your positive experience with Mitch and the team. It's wonderful to hear that you and Dan have been impressed with the service provided. Your feedback is greatly appreciated and helps us continue to deliver the best possible service. If you ever have any questions or need assistance, feel free to reach out."
Tonya Grass
August 17, 2026
"I wish I could give 6 stars! We finally switched the auto and home insurance we held for more than 30 years - Kelleigh walked me through all the steps and addressed our individual needs and situation, and saved us a TON of money for exactly the coverage we need. We should have done this years ago! Mitch and his team are the best around!!"
"Thank you, Tonya, for your wonderful feedback! It's fantastic to hear that Kelleigh was able to guide you through the process and tailor the coverage to fit your needs while saving you money. We're delighted that you chose to switch your auto and home insurance with us after so many years. Mitch and the team are committed to providing the best service possible, and your kind words mean a lot to us. If you have any questions or need further assistance, we're always here to help."
Aaron Olsen
August 17, 2026
"Fast and friendly service."
"Thank you, Aaron, for your review and taking the time to tell others about our fast and friendly service. I would love to connect with you about how we could improve our 4 star service and get to 5 star service, but 4 is better than 3, 2 or 1. :)"
Belinda Weichers
August 13, 2026
"I just love our little hometown State Farm Agency ( Mitch Ratzlaff ) Every single time I have an Issue or question everyone in the office is always so kind and helpfull. I always get an immediate phone call or email back. Its so nice to work with good honest people. Thank you State Farm!!!"
"Thank you, Belinda, for sharing your wonderful experience with our State Farm office. It's great to hear that our team's kindness and prompt responses have made a positive impact. We take pride in providing honest and reliable service to our community. Your feedback is truly appreciated and motivates us to continue delivering exceptional support."
BlueMetroid
August 12, 2026
"Trisha was incredibly helpful and had excellent customer service! Thanks so much!"
"Thank you for sharing your positive experience with Trisha! We're delighted to hear that her excellent customer service made a difference for you. Your feedback is greatly appreciated and motivates our team to continue providing top-notch service. If you have any more questions or need further assistance, feel free to reach out."
Mistyca Cisneros
August 11, 2026
"Very helpful in getting a trailer insured before a camping trip!"
"Thank you, Mistyca, for sharing your experience! It's great to hear that we could assist you in getting your trailer insured before your camping trip. Providing timely and effective service is important to us, and we're glad we could help make your trip a success. If you have any more insurance needs or questions in the future, feel free to reach out. Safe travels on your adventures!"
Brandon Hendersen
August 10, 2026
"Trisha noticed an abnormal increase in my mileage report and asked to me to confirm. Turns out, I must have fat fingered it and didn't catch it. I'm so happy she caught it and asked because it would have resulted in a premium increase. Thank you, Trisha!"
"Thank you, Brandon, for sharing your experience with us. It's great to hear that Trisha was able to assist you with the mileage report and prevent any unnecessary premium increase. We always strive to provide attentive and accurate service to our customers. Your feedback is greatly appreciated and helps us maintain our commitment to excellence."
Lexi Aldrich
August 7, 2026
"Absolutely wonderful staff! So blessed to have such a great insurance team that genuinely cares about their customers 💗"
"Thank you, Lexi, for your kind words and perfect rating! We're delighted to hear that you feel supported by our team. Providing genuine care and exceptional service is our top priority, and your feedback truly motivates us. We're grateful to have you as part of our community and look forward to continuing to meet your insurance needs."
Sheryl McKown
August 7, 2026
"Very pleasant to work with."
"Thank you, Sheryl, for your kind words and the excellent rating. It's wonderful to hear that your experience with our team was pleasant. We strive to provide top-notch service and support, and your feedback is greatly appreciated. If you have any more thoughts or need assistance in the future, feel free to reach out."
Rebekah Hoach
August 6, 2026
"They are so helpful on the phone at State Farm and made it super seamless and easy to switch insurance on vehicles and automatic payments etc... they have always been kind and perfessional."
"Thank you, Rebekah, for sharing your positive experience with our team. It's great to hear that the process of switching insurance and setting up automatic payments was seamless and easy for you. We strive to provide helpful and professional service, and your feedback is truly appreciated. Your satisfaction is our priority, and we look forward to continuing to meet your insurance needs."
Jack
August 6, 2026
"Jeff has been very helpful and direct. I appreciate him helping me just get what I asked for, and being patient."
"Thank you, Jack, for your patronage and review of our business. We look forward to working with you and continuing to provide you with helpful, patient and friendly service! "
Neil Bell
August 6, 2026
"Mary Ann contacted me regarding Medicare options and walked me through the different parts, which was very helpful! Medicare is a bit complicated depending on your personal circumstances and her assistance in sorting those out was greatly appreciated!"
"Thank you, Neil, for sharing your experience with us. Providing quick and professional service is our priority, and we're glad to know you felt well taken care of. Your feedback is greatly appreciated!"
Jeannie Hinkley
August 3, 2026
"Thank you for your great Service. Very much appreciated!"
"Thank you, Jeannie, for your wonderful feedback! We're delighted to hear that you appreciated our service. Providing excellent support is our top priority, and your satisfaction is a great reward for our efforts. If you have any questions or need further assistance, feel free to reach out."
Janna Thorsen
August 3, 2026
"Mitch and his team are amazing. They are professional and knowledgeable. I love that they are proactive and reach out to me as my renewals come up. They do annual comparisons for me on all my vehicles to make sure I have the coverage I need at a competitive rate. They are patient and kind and never give me sales pressure."
"Thank you, Janna, for sharing your experience with Mitch and the team. It's wonderful to hear that their professionalism and proactive approach have made a positive impact on your insurance needs. Ensuring you have the right coverage at a competitive rate is a top priority, and it's great to know that the annual comparisons are helpful. Your feedback about their patience and kindness is truly appreciated. Your satisfaction is important, and we're glad to have earned your trust."
Annie Dimick
July 31, 2026
"I got to experience absolutely the best service with Kelly today! I called in at 4 o’clock on a Friday needing insurance coverage and she worked through everything with me patiently to get it done! This is just yet another reason why I love State Farm insurance. Thank you, Kelly for going above and beyond and getting the coverage on my vehicle ASAP."
"Thank you, Annie, for sharing your experience with us! It's wonderful to hear that Kelleigh provided you with exceptional service, especially on a Friday afternoon. We strive to offer the best support to our customers, and it's great to know that Kelly went above and beyond to meet your needs. Your satisfaction and trust in State Farm are what drive us every day. We appreciate your feedback and look forward to continuing to serve you."
Seana Baker
July 27, 2026
"Always friendly and helpful"
"Thank you, Seana, for your kind words and perfect rating. It's wonderful to hear that you find our team friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Darla F. Seeley
July 25, 2026
"Everyone who works at Mitch Ratzlaff's State Farm office is wonderful. They were all so very easy to work with. They made the business of dealing with this aspect of my father's estate - which has been a tough time for me and my family - as easy as possible. Everyone there was so warm, friendly and professional. We won't forget it. Many thanks to you all."
"Thank you, Darla, for sharing your experience with us. We're truly grateful for your kind words and are pleased to know that our team could provide support during such a challenging time. It's important to us that our clients feel comfortable and well taken care of, and your feedback reassures us that we're on the right track. Your appreciation means a lot to everyone here."
David Nees
July 21, 2026
"Great service"
"Thank you, David, for sharing your positive experience with us. It's wonderful to hear that you received great service. Your feedback is greatly appreciated and motivates us to continue providing excellent support. If there's anything else we can assist you with, feel free to reach out."
katie rogers
July 20, 2026
"This business is fabulous. They have a personable, small-town feel that strives to meet your insurance needs like you are family. Can’t recommend Mitch Ratzlaff State Farm and his staff enough!"
"Thank you, Katie, for your wonderful feedback! We're delighted to hear that you feel at home with our team and appreciate the personal touch we strive to provide. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do for you, please let us know."
Carla Pratt
July 20, 2026
"Friendly and knowledgeable people."
"Thank you, Carla, for sharing your positive experience. It's wonderful to hear that our team made a friendly and knowledgeable impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."